Terms & Conditions

Please see our standard terms and conditions below.

1. Introduction:

  • These terms and conditions govern the use of Aurnia's website, purchases made in-store, and any related services provided by Aurnia.

  • Aurnia is the brand and trading name owned and operated under Movinn A/S (CVR 36416432).

2. Acceptance of Terms:

  • By accessing our website, making a purchase, or using our services, you agree to be bound by these terms and conditions. If you do not agree with any part of these terms, you may not use our website or services.

3. Product Information:

  • Aurnia makes every effort to provide accurate and up-to-date information about our products, including descriptions, prices, and availability. However, we cannot guarantee that all information is error-free, and we reserve the right to correct any errors or inaccuracies.

4. Pricing and Payment:

  • Prices for products are in Danish Kroner (DKK) and include VAT unless otherwise stated. We reserve the right to change prices at any time without prior notice.

  • Payment for purchases can be made online through secure payment gateways or in-store using accepted payment methods such as credit/debit cards, mobile payments, or cash.

5. Order Confirmation:

  • Upon placing an order, you will receive an order confirmation via email or SMS. This confirmation does not constitute acceptance of your order; it is an acknowledgment that we have received your order.

  • Aurnia reserves the right to accept or decline any order at our discretion. In the event that we are unable to fulfill your order, we will notify you and provide a refund if payment has already been made.

6. Delivery and Shipping:

  • Delivery times and shipping costs vary depending on the location and size of the order. Aurnia will provide estimated delivery times and shipping costs at the time of purchase.

  • We aim to deliver orders in a timely manner, but we cannot guarantee specific delivery dates or times. Delays may occur due to factors beyond our control, such as weather conditions or transportation issues.

7. Returns and Exchanges:

  • Aurnia offers a 30-day return policy for unused and undamaged items in their original packaging. Customers are responsible for return shipping costs unless the return is due to a defect or error on our part.

  • Exchanges for a different product or size may be possible, subject to availability. Contact our customer service team for assistance with exchanges.

8. Warranty:

  • Aurnia provides a warranty on our products against defects in materials and workmanship for a specified period. Warranty terms vary by product and are outlined in the product documentation.

  • To make a warranty claim, please contact our customer service team with proof of purchase and details of the issue.

9. Intellectual Property:

  • All content on the Aurnia website, including text, images, logos, and trademarks, is the property of Aurnia or our licensors and is protected by Danish and international copyright and trademark laws. You may not use, reproduce, or distribute any content without prior written consent from Aurnia.

10. Limitation of Liability:

  • Aurnia shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use of our products or services, including but not limited to loss of profits, loss of data, or damage to property.

  • Our liability is limited to the amount paid for the product or service in question.

11. Governing Law and Jurisdiction:

  • These terms and conditions are governed by Danish law. Any disputes arising from or relating to these terms and conditions shall be subject to the exclusive jurisdiction of the courts of Denmark.

12. Contact Information:

  • If you have any questions or concerns about these terms and conditions, please contact Aurnia's customer service team via email at hello@aurnia.dk.

13. Changes to Terms and Conditions:

  • Aurnia reserves the right to update or modify these terms and conditions at any time without prior notice. Any changes will be effective immediately upon posting on our website. It is your responsibility to review these terms periodically for updates.

By using our website, making a purchase, or using our services, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.

Last updated: 7 Februrary 2024